ASQ Boston invites you to our May 2018 monthly meeting and networking event
Reconsidering the concept of “Human Error”
Cher Nicholas, PhD., ASQ CSSBB, CQM/OE, CQE, CQA, IISE Master Lean Practitioner
The age of technology has also ushered in the age of industrial accidents. These accidents can be significant, costly, and can impact multiple individuals. We often hear the term “Human Error” associated with accidents due to that the human is on, what is called, the “active end” of the accident pathway. The science of human factors and cognitive engineering can provide insight as to why and how human error modes could occur. This will be an interactive presentation demonstrating how the human mind can be predisposed to make an “error.”
Until the past decade, studies focused on strategy planning with limited attention to execution. The topic of strategy implementation was usually incorporated into the broader discussions about strategy. Schools also, offer limited classes on strategy execution and introduce the concept in the broader spectrum of strategic management. As organizations operate in a much more dynamic context, the need to focus on how to successfully implement living strategies, becomes survival rather than optional.
Cher Nicholas is a multidisciplinary engineer and researcher. She has her Ph.D. in Industrial Engineering specializing in Human Factors, Psychology, and Human Error. Her research studied the impact of interruptions on human performance and included developing error mitigation techniques to improve performance and safety. Her work in Human Factors and Cognitive Engineering methods contributes to a risk management process by identifying the knowledge experts use to solve complex problems. She also focuses on the human-machine interface issues that is often overlooked in identifying solutions to improve safety and quality systems. She holds four certifications from the American Society for Quality; CQE, CQA, CMQ/OE, and CSSBB. She is also certified as a Master Lean Practitioner from the Institute of Industrial and Systems Engineering. Her web site is techteamworks.com.
April Event Location:
Social Hour with beverages from 5:30 to 6:30, Dinner and program from 6:30 to 8
(Tickets include social hour beverages along with dinner and program, 0.5 RU/CEU)
Complimentary self-parking will be available at 90 Acorn Park Drive. It is the garage that is adjacent to the hotel.
When you park at the garage, you will receive a ticket that you will need to get validated at the front desk before leaving.
Full refunds until May 17, refunds after that date incur a $10 service fee. Substitutions of attendees are no charge.