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ASQ Boston Section

Boston, MA

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October 9, 2018 Meeting and Networking Event

A Brief Introduction to the Baldrige Framework for Performance Excellence (0.5 RU/CEU)

The Malcolm Baldrige National Quality Award is the nation’s only Presidential award, given to organizations in the business, health care, education and nonprofit sectors for performance excellence.  Administered by NIST at the national level and an array of nonprofits at the state and regional level, the award has recognized organizations ranging the gamut from Don Chalmers Ford auto dealership to the City of Fort Collins, CO.  From the Pewaukee School District to St David’s Healthcare.  All in a quest to improve the competitiveness, agility, innovation and performance of American organizations of all kinds.  Baldrige isn’t just for manufacturing anymore!

This talk will cover the history of the Baldrige award and criteria, introduce key elements of the framework and discuss the award process at the national and regional level.  We will take a look at the impact of the Baldrige process and look at some ways that individuals and organizations can get involved without necessarily applying for an award.

Presenter Bio

Jordan Munn is the Executive Director of Partners in Performance Excellence and is passionate about process excellence.  She is an Industrial/Chemical Engineer and LSS Master Back Belt with Baldrige Examiner experience at the corporate, regional and national level.  She has implemented process improvement as a team leader, participant, team coach and instructor, and has developed and deployed continuous improvement programs in several organizations, both manufacturing and service.

Event Location

Chateau Restaurant, 195 School Street, Waltham, MA.

Social Hour starts at 5:30 pm. Dinner and program from 6:30 pm to 8:30 pm.
Complimentary self-parking is available nearby.

Register here

Looking forward to seeing you,

ASQ Boston Chair – Franklyn Colmenares

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September 12-13 Sponsored Workshop

ASQ Boston invites you to our September workshop

ASQ Boston is excited to sponsor two-days of cultural transformation. The presenter, Robin Lawton, has been a friend of ASQ for years. In 2018 Robin presented at the Boston Quality Conference BOSCON. The presentation was so well received that we decided to bring him back! Download the Course Brochure for more details, and watch this video for a sneak peak.

The workshop will be held at the DoubleTree by Hilton Boston Logan Airport Chelsea. The hotel is conveniently located minutes from the Airport, downtown, and is accessible by Silver Line and several bus routes, and has complimentary free parking on premises for the participants.

Please join other transformation leaders and uncommon change agents for “Mastering 8 Dimensions of Excellence.” Your best-selling author and presenter was ranked #1 of 103 international speakers in 2017. Program content is fresh, proven and tailored to your unique context, so the room is limited. It is specially designed for leaders of knowledge-intensive organizations. You will integrate, strengthen and go beyond initiatives such as Lean Six Sigma, ISO 9001, Baldrige criteria and other approaches. Many past participants have surprised even themselves with the rapid, eye-popping results they obtained.

Special early bird pricing over 40% off the list price is yours until August 22, 2018 for ASQ members. Register here. The result will be a highly inspiring, personally relevant, and insight-producing experience you won’t forget and will feel compelled to act on. You will leave with a copy of Rob’s 2017 book, Mastering Excellence: A Leader’s Guide to Aligning Strategy, Culture, Customer Experience & Measures of Success, unique application tools unavailable elsewhere, a deployment roadmap, and an action plan to immediately implement.

This program creates transformation heroes. If your aim is to handle the new strategic work easier, faster, and more effectively, please join us, we are eager to meet and work with you.

Sincerely,

ASQ Boston Chair – Franklyn Colmenares

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ASQ Boston June 21, 2018 Monthly Meeting

ASQ Boston invites you to our June 2018 monthly meeting and networking event

The Key to Career Advancement: Leadership Soft Skills

Ashley Paré

Join us for an intimate and interactive discussion on leadership development in the workplace. We will discuss the keys to success in bringing out your innate leadership skills and why soft skills are inherently the secret ingredient to managing conflict and building trust in teams. If you are looking to take your career to the next level or improve in your current role, join us and learn:

  • the importance of sharing your personal story
  • the benefits of communication and self-advocacy
  • how to discover your unique leadership brand
  • how to set professional boundaries and build trust in teams
  • best practices in giving and receiving feedback

Bio:

Ashley Paré is the Founder of Own Your Worth, LLC, on a mission to break glass ceilings through career negotiation. As a Negotiation and Career Coach, Speaker and corporate workshop Facilitator, Ashley is passionate about equal pay and women’s advancement in the workforce. She has over 12 years experience in corporate HR and extensive experience in coaching highly motivated leaders in technology, finance, marketing and startups. Ashley coaches private clients and consults with organizations to create and implement fair pay and women’s leadership advancement programs. In addition, Ashley is a Lean In Circle leader and facilitates for the AAUW Work Smart program in the city initiative to close the gender pay gap. You can connect with her about coaching or speaking opportunities at www.ownyourworth.com.

June Event Location:

AC Hotel Boston Cambridge, 10 Acorn Park Drive, Cambridge, Massachusetts 02140

Social Hour starts at 5:30 pm. Dinner and program from 6:30 pm to 8 pm

(Tickets include dinner and program, 0.5 RU/CEU, beverages not included)

Complimentary self-parking will be available at 90 Acorn Park Drive. It is the garage that is adjacent to the hotel.
When you park at the garage, you will receive a ticket that you will need to get validated at the front desk before leaving.

Full refunds until June 14, refunds after that date incur a $10 service fee. Substitution of attendees are no charge.

https://www.eventbrite.com/e/asq-boston-june-meeting-tickets-45985688432

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ASQ Boston May 24, 2018 Monthly Meeting

ASQ Boston invites you to our May 2018 monthly meeting and networking event

Reconsidering the concept of “Human Error”

Cher Nicholas, PhD., ASQ CSSBB, CQM/OE, CQE, CQA, IISE Master Lean Practitioner

Abstract:

The age of technology has also ushered in the age of industrial accidents. These accidents can be significant, costly, and can impact multiple individuals. We often hear the term “Human Error” associated with accidents due to that the human is on, what is called, the “active end” of the accident pathway. The science of human factors and cognitive engineering can provide insight as to why and how human error modes could occur. This will be an interactive presentation demonstrating how the human mind can be predisposed to make an “error.”

Until the past decade, studies focused on strategy planning with limited attention to execution. The topic of strategy implementation was usually incorporated into the broader discussions about strategy. Schools also, offer limited classes on strategy execution and introduce the concept in the broader spectrum of strategic management. As organizations operate in a much more dynamic context, the need to focus on how to successfully implement living strategies, becomes survival rather than optional.

Bio:

Cher Nicholas is a multidisciplinary engineer and researcher. She has her Ph.D. in Industrial Engineering specializing in Human Factors, Psychology, and Human Error. Her research studied the impact of interruptions on human performance and included developing error mitigation techniques to improve performance and safety. Her work in Human Factors and Cognitive Engineering methods contributes to a risk management process by identifying the knowledge experts use to solve complex problems. She also focuses on the human-machine interface issues that is often overlooked in identifying solutions to improve safety and quality systems. She holds four certifications from the American Society for Quality; CQE, CQA, CMQ/OE, and CSSBB. She is also certified as a Master Lean Practitioner from the Institute of Industrial and Systems Engineering. Her web site is techteamworks.com.

 

April Event Location:

AC Hotel Boston Cambridge, 10 Acorn Park Drive, Cambridge, Massachusetts 02140

Social Hour with beverages from 5:30 to 6:30, Dinner and program from 6:30 to 8

(Tickets include social hour beverages along with dinner and program, 0.5 RU/CEU)

Complimentary self-parking will be available at 90 Acorn Park Drive. It is the garage that is adjacent to the hotel.
When you park at the garage, you will receive a ticket that you will need to get validated at the front desk before leaving.

Full refunds until May 17, refunds after that date incur a $10 service fee. Substitutions of attendees are no charge.

https://www.eventbrite.com/e/asq-boston-may-meeting-tickets-45597200454

 

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ASQ Boston April 26, 2018 Monthly Meeting

SQ Boston invites you to our April 2018 monthly meeting and networking event

But we had it planned so well..?!
The Gap Between Planning & Execution

– Sidita Hasi

Overview:

This subject was recently presented at BOSCON 2018, the ASQ Boston Annual Quality Conference. The goal of this presentation is to understand what causes the gap between strategy planning and implementation and what to do about it.

Background:

Until the past decade, studies focused on strategy planning with limited attention to execution. The topic of strategy implementation was usually incorporated into the broader discussions about strategy. Schools also, offer limited classes on strategy execution and introduce the concept in the broader spectrum of strategic management. As organizations operate in a much more dynamic context, the need to focus on how to successfully implement living strategies, becomes survival rather than optional. [Read more…]

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